Privacy Policy
Last updated on: Oct 2024
Overview
At easybeam.ai, your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data when you use our website and services. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the EU and the California Consumer Privacy Act (CCPA) for California residents.
1. Who We Are
EasyBeam.ai ("we," "us," or "our") is a company providing AI-powered solutions designed to enhance business productivity and efficiency. Our website, www.easybeam.ai, serves as the primary platform where users can access our cloud-based services, integrations, and tools. These services aim to streamline workflows, optimize performance, and provide advanced analytics for businesses of all sizes, from freelancers to enterprises.
2. Information We Collect and How We Use It
2.1. Information You Provide to Us
When you interact with us via our website, you may provide certain personal information, including but not limited to:
Account information: such as your name, email address, company name, and password when you register an account.
Payment information: when you purchase our services, you may provide billing information, including your credit card details. We do not store payment information on our servers; it is securely handled by third-party payment processors.
We use this information to:
Provide access to our services and manage your account.
Process transactions and manage billing.
Respond to customer service requests and support needs.
Send you transactional and non-transactional communications, including service updates, marketing, and promotional content, based on your preferences and legal requirements (with your consent, where required).
2.2. Automatically Collected Information
We may collect information about your device and interaction with our site automatically, including:
Device data: such as IP addresses, browser type, operating system, and device information.
Usage data: which pages you visit, how long you stay, and any actions taken on our site.
We use this information to:
Improve the performance and design of our website.
Analyze trends and monitor site usage using tools like PostHog.com.
Ensure the security and integrity of our systems by detecting and preventing fraudulent or unauthorized activities.
2.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect non-personally identifiable information. You may adjust your browser settings to refuse cookies or indicate when a cookie is being sent. However, if you choose to disable cookies, certain parts of the website may not function properly.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
3. How We Share Your Information
We will never sell your personal information. We only share your data in the following circumstances:
Third-party service providers: We may share your information with trusted partners that provide essential services like payment processing, customer support, or data hosting. This includes PostHog.com for analytics purposes. These providers are contractually bound to protect your information and can only use it for specified purposes.
Legal requirements: We may disclose your information if required to do so by law or in response to valid legal processes such as a court order.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a new owner who will continue to operate under this Privacy Policy or notify you of any policy changes.
We ensure that all third parties who process your data provide the same or equivalent level of protection as outlined in this Privacy Policy and comply with applicable laws such as the GDPR or CCPA.
4. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide services. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements. We periodically review the necessity of retaining your data and securely dispose of any data no longer required after the retention period has expired.
5. Your Rights and Choices
Access: The right to request access to your personal information.
Correction: The right to request corrections to any inaccuracies in your personal data.
Deletion: The right to request deletion of your data (note: certain legal requirements or business needs may prevent immediate deletion).
Opt-out: The right to unsubscribe from marketing communications at any time via the "unsubscribe" link in our emails.
Data Portability: The right to request that we transfer your personal data to another service provider in a structured format.
We will respond to requests to exercise your rights within the legally required timeframe of 30 days unless otherwise specified by law. To exercise these rights or inquire about them further, please contact us at [insert contact email or support form link].
6. Security
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption methods and limiting access based on necessity. We regularly review our security practices and update them as necessary to protect against emerging threats. Despite these efforts, no data transmission over the internet or electronic storage is fully secure; therefore, we cannot guarantee absolute security but strive for optimal protection measures.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. If you are accessing our services from outside of the country where our data centers are located, please note that your data may be transferred internationally in compliance with applicable laws. We ensure that any international data transfers are made in compliance with applicable data protection laws by implementing appropriate safeguards such as Standard Contractual Clauses (SCCs) where necessary according to GDPR provisions for cross-border transfers.
8. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware of any personal data we have collected from children without parental consent, we will take steps to delete that information promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date." If the changes significantly affect how we process your data or alter user rights under applicable laws, we will provide additional notifications via email or other prominent channels prior to implementation of such changes whenever feasible.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise any rights regarding your personal data, please contact us at:hello@easybeam.ai